Online Account Statements: Aquaterra
Aquaterra (parent company of Canadian Springs and Eau Labrador) is 100% Canadian owned and has been in the water delivery business for over 125 years. They are Canada’s leading supplier of pure drinking water to homes and offices all across Canada. They employ over 600 professionals working in 8 bottling plants, 42 distribution centres and operate a fleet of 275 delivery vehicles. They are based in Mississauga, Ontario, Canada and in addition to delivering water they sell, rent and service water coolers to many of their customers.
The company had already implemented Microsoft Dynamics Navision and wanted to provide their customers access to submit sales orders, view statements and make a payment online through an eCommerce solution.
Aquaterra worked with Epimatic to design, build and deploy a customized fully integrated eCommerce site that communicates in real time with their installation of Microsoft Dynamics NAV. This site is hooked up with their payment gateway’s hosted pay page so that customers can submit a payment any time and Aquaterra has all of the payment details entered directly in NAV in real time. Customers can access their own data at any time without having to wait for a paper invoice or phone a customer support representative. Additionally it provides historical access to all of a customer’s statements and provides a framework which in the future can allow Aquaterra to implement online invoice delivery.
The key technologies and applications that were used were:
- Microsoft Dynamics NAV 5.0
- Microsoft SQL Server 2005
- Microsoft .Net Framework
- Navision Integration Framework
- Devexpress ASP.NET Suite
- Dynamics NAV Application Server
- XML Reports