Microsoft Dynamics 365 Sales (CRM)

Microsoft Dynamics 365 Sales (CRM)

Buying is a journey – empower your sellers to lead the way

Enable your sales team to reach their
full potential and keep your customers
enthusiastic about your products/services

Sell smarter with contextual insights

Improve conversion and win rates with lead and opportunity scoring based on advanced scoring models.

Increase response rates through warm introductions from colleagues who are already emailing, meeting, and collaborating with prospects.

Tailor engagement based on contextual insights that recommend personalized talking points and next best actions.

Keep relationships on track with signals from Dynamics 365 and Office 365 that reveal relationship health and risks

Build authentic, engaged customer relationships

Get profiles and insights with LinkedIn Sales Navigator integration, including related leads and ways to secure a warm introduction.

Keep track of contacts and visualize relationships among contacts with interactive org charts.

Collaborate and personalize sales documents with embedded Office 365 tools that fit the way sellers work.

Know your customers better through survey insights from Microsoft Forms Pro—included with Dynamics 365 Sales.

Accelerate sales performance

Streamline planning and increase forecast accuracy using intuitive seller-generated projections augmented with predictive forecasting.

Promote accountability with snapshots and deal flow visualization to track and analyze pipeline changes.

Help sales managers drive performance with deal insights, relationship analytics, and conversation intelligence.

Discover emerging customer needs, competitive dynamics, and market trends with AI-driven insights.

Dig deeper into Dynamics 365 Sales capabilities

Explore the Dynamics 365 Sales website at