Microsoft Dynamics 365 Sales (CRM)
Buying is a journey – empower your sellers to lead the way
Enable your sales team to reach their
full potential and keep your customers
enthusiastic about your products/services
Sell smarter with contextual insights
Improve conversion and win rates with lead and opportunity scoring based on advanced scoring models.
Increase response rates through warm introductions from colleagues who are already emailing, meeting, and collaborating with prospects.
Tailor engagement based on contextual insights that recommend personalized talking points and next best actions.
Keep relationships on track with signals from Dynamics 365 and Office 365 that reveal relationship health and risks
Build authentic, engaged customer relationships
Get profiles and insights with LinkedIn Sales Navigator integration, including related leads and ways to secure a warm introduction.
Keep track of contacts and visualize relationships among contacts with interactive org charts.
Collaborate and personalize sales documents with embedded Office 365 tools that fit the way sellers work.
Know your customers better through survey insights from Microsoft Forms Pro—included with Dynamics 365 Sales.
Accelerate sales performance
Streamline planning and increase forecast accuracy using intuitive seller-generated projections augmented with predictive forecasting.
Promote accountability with snapshots and deal flow visualization to track and analyze pipeline changes.
Help sales managers drive performance with deal insights, relationship analytics, and conversation intelligence.
Discover emerging customer needs, competitive dynamics, and market trends with AI-driven insights.
Dig deeper into Dynamics 365 Sales capabilities
